Frequently asked questions
Straight answers about ordering, prescriptions and safe use.
Do I need a prescription to order?
No separate prescription is needed. After checkout you complete a short health history intake, and a licensed clinician reviews it. Medications are only prescribed if the clinician decides they are appropriate for you.
What if the clinician decides a medication is not appropriate?
The clinician decides what is appropriate for each patient. If something cannot be prescribed, it will not be included in your kit. Details are explained during the review and at fulfillment.
Who fills the prescriptions?
An independent, licensed third-party pharmacy fills your prescriptions. Just In Case coordinates, packages and delivers your kit and charges a service fee for that work.
Can I share my kit with family or friends?
No. Each kit is for use only by the person for whom it is prescribed. That is why Adult and Child kits are ordered and reviewed separately.
How many kits can I order?
Each person may order up to 4 of a specific kit.
When should I use the medications in my kit?
Only in emergency situations when timely medical care is not accessible, and as directed by your prescriber and the guidebook. Seek professional medical help whenever it is available.
How long do the medications last?
Every medication has an expiration date on its label. Never use medication past its expiration date.